Summer Sale- Until September 7th
Maximize your studio's profits with our Summer Sale. Now through September 7th, Canvas and Metallic Gallery Wraps are 40% off, and Fine Art Giclée Prints are 20% off. Prices are effective within the ordering software (ROES or ExpressDigital Darkroom).

ROES Records
ROES Records is now available within the regular version of your ROES software. Records is a powerful tool that allows you to easily pair images and data in an automated fashion making it ideal for sports teams, schools, and other events. Check our Tutorial PDF in the Resources > Software section for an in-depth look at ROES Records.

More Sports Templates for ExpressDigital and ROES
There are now thirteen sports featured in our latest collection, and more are coming soon including alternate color choices for each sport. The newest sports added to the collection are: Swimming, Football, Cheerleading, Lacrosse, Volleyball, Basketball, Dance and Gymnastics. We've also added sublimation and wooden plaque templates as well as the 2011 Calendars. Download the updated set or view them in the ROES software.

Low Prices ExpressDigital Darkroom Software
Now's a great time to purchase ExpressDigital Darkroom to gear up for fall. We offer all versions (Core, Pro, and Assembly) at reduced rates. Contact Customer Service to software and to purchase it.
Darkroom Core- $347
Darkroom Pro- $977
Darkroom Assembly- $1677

Discontinuing Black and Brown Leatherette Press-Printed Book Covers
Once our current supplies run out, we will no longer be offering the Brown or Black cover options for our Press-Printed Books. We will still have the Black Leather and Red or Tan Linen covers available. The Black and Brown Leatherette Books will remain in ROES until supplies have run out.

New Top for Water Bottles
Our Water Bottles now have a new and improved sport top with a straw. The pricing and Guide Templates for ROES and ExpressDigital Darkroom will remain the same for the product.

Join SEP and Receive 50% Off Any Order
The Society of Sport and Event Photographers (SEP) is a non-profit association helping sport and event photographers establish themselves, expand business and technical skills, and network with like-minded professionals.

From educational to equipment discounts, from sample model releases to a media credential that can provide added clearance to shoot events...a SEP membership has a lot to offer. There's even a SEP Strictest Code of Ethics program to help members prove themselves as the safest photographers (important if you work with children). SEP's bottom line is simple: they want to help Sport and Event photographers become as successful as possible. Visit sepsociety.com to learn more.

Join SEP by August 31st and get 50% off an order of your choice!
Contact Customer Service for details.

4th & 5th of July Holiday
Richmond Pro Lab will be closed on July 5th, 2010. We will resume normal business hours on Tuesday, July 6th. Thank you for your patience, and if you need any assistance with an order as it relates to this schedule, don't hesitate to contact Customer Service at 800.262.0515 ext. 105.

UPS will not be shipping any orders on Monday, July 5th. Any order that would normally ship out on Monday 7/5 will do so on Tuesday, July 6th. Should you require an expedited order (on or before Friday, July 2nd) in light of this shipping schedule, please contact us.

Press Printing Maintenance
Our Digital Press (for Press Printed Products only) will be undergoing routine maintenance during the week of July 5 - 9th. We will be unable to fulfill any orders containing Press Printed products (books, calendars, posters, business cards and folded/flat cards) during this time. Orders submitted after June 30th up until 11pm EST Sunday, July 11th will be printed Monday, July 12th and will follow the normal turnaround time from that point. If you have any questions, please feel free to contact Customer Service.

The Summer Sale Starts Today.
Prolong your studio's profits into the summer with our Summer Sale. For a limited time, Canvas & Metallic Gallery Wraps are 40% off, & Fine Art Giclée Prints are 20% off. Prices are effective within your ordering software (ROES or ExpressDigital Darkroom).

New Product: Metal Prints
Modern looking and highly resilient, this product showcases your imagery on an aluminum surface with a slight brushed finish. Add a finishing touch with a float mount.

Exclusive Facebook & Twitter Sales
Are you a fan on Facebook? Following our tweets on Twitter? If so, you'll soon be able to take advantage of some very brief sales which will be offered only to those who are following via social media. Not only are both Facebook & Twitter great ways to stay connected for updates regarding our lab, they'll soon be the way to get the best deals. Become a fan on Facebook or follow us on Twitter today.

Servers & Software: Scheduled Maintenance June 19th
This Saturday, June 19th, we will be performing some scheduled maintenance on our servers & network systems in an effort to speed things up & better serve you. Starting at 9:00 AM EST, our servers will be down. This means that we will be unable to receive orders through ExpressDigital Darkroom, ROES, or PhotoLynx for the duration of the maintenance. We anticipate the downtime to be minimal & we should be up & running again by the late afternoon or early evening of the same day. Thank you for your patience during this time. Feel free to contact us at 800.262.0515 ext. 105 or via email at info@rcprolab.com if you have any questions about this.

Digital Press: Routine Maintenance July 5th-9th
Our Digital Press has some routine maintenance scheduled for the week of July 5th-9th. We will be unable to fulfill any orders containing Press Printed products during this time. We apologize for any inconvenience this may cause. Press Printed orders must be received by 11pm EST Wednesday, June 30th to be printed and sent out with the usual three day turnaround time. Orders submitted after this time up until 11pm EST Sunday, July 11th will be printed Monday, July 12th and will follow the normal turnaround time from that point. If you have any questions, please feel free to contact Customer Service.

Join SEP and Receive 50% Off Any Order
The Society of Sport and Event Photographers (SEP) is a non-profit association helping sport and event photographers establish themselves, expand business and technical skills and network with like-minded professionals. From educational to equipment discounts, from sample model releases to a media credential that can provide added clearance to shoot eventsÉa SEP membership has a lot to offer. ThereÕs even a SEP Strictest Code of Ethics program to help members prove themselves as the safest photographers (important if you work with children). SEP's bottom line is simple: they want to help sport and event photographers become as successful as possible!
Join SEP by August 31st & get 50% off an order of your choice! Contact Customer Service for details.

New Specialty Item Templates
We've recently added some new templates for specialty items for ExpressDigital Darkroom, including our new Tickets. Click here to make sure you are using the latest set.

New Sports Templates in ROES
Our newest sports templates for Soccer, Baseball, and Softball, and the Generic set are now available in ROES for easy ordering! You'll find these templates in all the print catalogs in ROES. More sports templates will be coming soon. If you have any questions about how to use these templates, please contact Customer Service.

Updated Sports Templates for ExpressDigital Darkroom
We've added sublimation and wooden plaque templates to the latest sets of sports templates for ExpressDigital Darkroom for Soccer, Baseball, and Softball. A Generic template set is also available for any sport or event, and more sports will be ready soon. Download the updated set.

Image CDs in ROES
We now offer Image CDs in ROES. You can order a CD of Direct or Lab Corrected images (excluding any templates/borders) by itself, or with other prints and specialty items. Image CDs can be customized with your logo, thumbnail images on the disc, and a title. Cost per disc required to fit your image is $5.00. When ordering a Lab Corrected Image CD by itself, cost per image for correction is $0.15. This product has a 24 hour turnaround time. If you have any questions about Image CDs, contact Customer Service.

Customer Service Live Chat
You can now chat live with one of our Customer Service Representatives from our website. Simply log in and click the Live Help button. Representatives are available during normal business hours, Monday through Friday from 8:30am-5:30pm EST.

Thanks for Completing Our Survey
We appreciate everyone who completed our Customer Satisfaction Survey. Be sure to look for new products in the coming months, based on your suggestions! Be sure to redeem your free 16x20 print by 7:00PM EST May 31st.

Ballstars and myESPN Highlights Templates
In case you missed our last newsletter, be sure to check out our new Ballstars Photo Balls and myESPN Highlights Templates...

Ballstars Photo Balls are now available! Increase sales to your sports customers by offering these popular items. Photo Balls are available for a variety of sports including Football, Baseball, Softball, Soccer, Basketball, Volleyball, Hockey, and Golf. Learn more about these products.

myESPN Highlights Templates We're excited to announce our latest templates from myESPN Highlights. Now you can offer the hottest personalized photo products featuring the world's most recognized name in sports. Templates are available for Trader Cards, Memory Mates, Magazine Covers, 16x20 Posters, 48x58 Photo Blankets and more. You can also sign up to become an ESPN affiliate to create customized Photo Books and DVDs. Learn more about these new templates and the myESPN Highlights program.

Updated Specialty Item Templates
We've recently added and updated some new templates for specialty items for ExpressDigital Darkroom, including our travel mugs. Please make sure you're using the latest set.

Check us out on Facebook and Twitter
For another great way to stay updated, find us on Facebook and Follow us on Twitter.

Ballstars Photo Balls
Ballstars Photo Balls are now available! Increase sales to your sports customers by offering these popular items. Photo Balls are available for a variety of sports including Football, Baseball, Softball, Soccer, Basketball, Volleyball, Hockey, and Golf. Learn about these products & pricing at richmondprolab.com/ballstars.html.

myESPN Highlights Templates
We're excited to announce our latest templates from myESPN Highlights. Now you can offer the hottest personalized photo products featuring the world's most recognized name in sports. Templates are available for Trader Cards, Memory Mates, Magazine Covers, 16x20 Posters, 48x58 Photo Blankets and more. You can also sign up to become an ESPN affiliate to create customized Photo Books and DVDs. Learn about these new templates and the myESPN Highlights program at richmondprolab.com/espn.html.

Winter Sale Extended
Due to the popularity of our Winter Sale, we are extending it until 7:00pm EST Sunday, April 4th. Don't miss the last chance to take advantage of these great discounts. All sale prices are reflected in the software.

The following items are included in the sale:

• All Gallery Wraps are 40% off.
• Fine Art Inkjet Prints- Watercolor and Unstretched Canvas are 20% off.

Photo Blankets
We now offer 48x58 Sublimation Fleece Photo Blankets, which make great coach's gifts and raffle prizes for fundraisers. These items are made of a high quality white fleece, have a 12 day turnaround time, and are available in the "Photo Blankets" catalog in ROES and in the "Specialty Items That Require Templates" Print Group in ExpressDigital Darkroom. Create your own design using our guide templates for ExpressDigital Darkroom (please login & visit Resources > Specialty Item Templates, or use the new myESPN Highlights Photo Blanket templates. We strongly recommend that you place orders for Photo Blankets separately from orders containing other products to accommodate the 12 day turnaround time.

Don't Forget- Fill Out Our Customer Satisfaction Survey
Don't miss your chance to receive a free 16x20 Luster, Glossy, or Metallic print by filling out our 2010 Customer Satisfaction Survey. Your feedback is very important to us and helps us improve our business. If you haven't already done so, visit richmondprolab.com/survey2010.html to complete the survey and receive the information you'll need to order your free 16x20. The free 16x20 print must be redeemed by 11:00pm EST, Friday, April 30th.

VPPA and PPNC 2010- Thanks for Stopping By!
We'd like to thank everyone who came by our booth at the VPPA and PPNC tradeshows. It was great to meet so many of our local customers and see a lot of familiar faces. We'd also like to welcome all of our new customers. We look forward to doing business with all of you soon.

Upcoming Trade Shows
» WPPI
For free Expo passes to WPPI in Las Vegas, NV, March 4-11, 2010 visit richmondprolab.com/WPPI_2010.pdf. We'll be in booth 831, and we'd love to see you there.

We'll also be exhibitors at the state tradeshow in Ohio. The PPO show will be March 13th & 14th in Dayton, OH. Come by and see us in booth 103. For a $15 Tradeshow Discount Coupon for this show, contact Customer Service.

ExpressDigital Darkroom's Lab of the Year for 2009
We're honored to have been recognized for the fourth year in a row as Express Digital's Lab or the Year for 2009. We appreciate the business from all our customers who helped make this achievement possible.

New Sports Templates
We have a new set of sports templates for ExpressDigital Darkroom available for Soccer, Baseball, and Softball featuring edgy and modern designs. A Generic template set is also available for any sport or event. More sports will be available soon. Each set includes templates for horizontal and vertical prints, Memory Mates, Magazine Covers, Trader Cards, Buttons, Heavy Duty Tote Bags, Mousepads, Mugs, Tickets, 8x10 Calendars, Rectangular Bag Tags, and 10x30 Ticket Posters. Preview & download these templates by logging in and navigating to Resources > Sports Templates.

Product Updates

• New and Improved Bookmarks: Our new Aluminum Bookmarks have replaced our original Bookmarks. These 1.25x5" single-sided Bookmarks are made of white-coated aluminum and feature a die-cut clip for marking pages. The new price for this item is $3.00. Download the new guide template for ExpressDigital Darkroom in the Resources > Specialty Item section of richmondprolab.com (you must be logged in to download these templates). ExpressDigital Darkroom users will need to replace this new product in any packages containing the older Bookmark.
• New Water Bottles: We've replaced our previous Water Bottles with our new and improved stainless steel wide-mouth Water Bottles. These bottles are made from a much higher-quality white stainless steel and come with carabiner clips and split-rings. The pricing for this item will remain the same, as will the guide templates for ExpressDigital Darkroom.
• New Large Format Print Tubes: We're using new cardboard tubes for our large format prints. These telescoping-tubes are virtually indestructible and cost less to ship than the previous tubes. To open the new tubes, simply remove the tape and slide the end of the tube off. If you prefer that we keep your large format prints flat for shipping and not roll them into tubes, please contact Customer Service and we will gladly add that information to your account.
• New Coaster Stands: We've replaced the stands for our Coasters with a new darker-colored version.
• Updated Specialty Item Templates: We've recently added some new templates for specialty items for ExpressDigital Darkroom, including our new Bookmarks and Photo Blankets. Make sure you're using the most recent set by logging in and navigating to Resources > Specialty Item Templates.

Email Issues
A small number of our customers have reported problems in receiving emails (including order confirmations) from Richmond Pro Lab. We've made some updates and changes that should resolve most of these issues, but we'd like to encourage you to confirm that your email address in our system is correct. Please log in and check the address on the main page. Additionally, ROES users should confirm that your email address is accurate within the ordering interface by clicking "My Information" and reviewing the "E-Mail Address" field. If you have any questions or issues, please contact Customer Service.

Check us out on Facebook and Twitter
Follow us on Facebook and Twitter. This is a great way to keep up to date with our newest products, sales, and information.

Thank You for a Great Year
As we begin 2010, we'd like to take this opportunity to thank you for your continued business and support. We want your company to be as successful as possible, and we will continue to offer the highest quality products at the lowest prices with the fast turnaround time that you expect.

Imaging USA 2010- Thanks for Stopping By!
We'd like to thank everyone who came by our booth at Imaging USA this past week in Nashville. It was great to meet so many of our customers. We would also like to welcome all of our new customers. We look forward to doing business with all of you this year!

Fill Out Our 2010 Survey & Receive A Free 16x20
Get a free 16x20 Luster, Glossy, or Metallic print by filling out our 2010 Customer Satisfaction Survey. Your feedback is very important to us and helps us improve our business. Click here to complete the survey and receive the information you'll need to order your free 16x20.

Winter Sale
Take advantage of our Winter Sale, which starts January 19th. Stock up on display prints for your studio, or offer a promotion to gain more sales from your customers this winter. The sale runs through March 15, 2010. All sale prices are reflected in the software. The following items are included:

• » All Gallery Wraps are 40% off.
• » Fine Art Inkjet Prints- Watercolor and Unstretched Canvas are 20% off.

Here's an example of how much you can save during this sale:

16x20 Gallery Wrap	Regularly $85	On Sale for only $51
20x24 Gallery Wrap	Regularly $100	On Sale for only $60
30x40 Gallery Wrap	Regularly $200	On Sale for only $120

Lower Prices
We have lowered prices on many print sizes and specialty items to help you save even more. Be sure to check out our latest Price Guide or ExpressDigital or ROES to view all the new prices.
Here are some of the prints we've lowered prices on:

Print Size	Direct	Lab Corrected	Volume Packaged	Volume Unpackaged
8x8 New Price	$0.80	$1.04	$0.62	$0.58
8x8 Old Price	$1.00	$1.30	*	*
8x20 New Price	$2.00	$2.60	*	*
8x20 Old Price	$5.00	$7.00	*	*
11x11 New Price	$1.57	$2.36	$1.18	$1.10
11x11 Old Price	$2.00	$3.00	$1.80	*
11x14 New Price	*	*	$1.56	$1.44
11x14 Old Price	*	*	$2.00	*
16x20 New Price	$11.00	$15.00	*	$8.00
16x20 Old Price	$12.00	$16.00	*	*
20x24 New Price	$16.50	*	*	*
20x24 Old Price	$18.00	*	*	*
30x40 New Price	$41.25	*	*	*
30x40 Old Price	$45.00	*	*	*

Handling Fee Reduction
We've also lowered our Handling Fee for ExpressDigital Darkroom orders that cost more than $3.00. Here's how the new tiered Handling Fees work:

Order Cost:	Handling Fee:
$0.01 - $3.00	$1.75
$3.01 - $4.00	$1.25
$4.01 - $5.00	$1.00

Handling Fees only apply to orders placed in ExpressDigital Darkroom shipping to different addresses with a cost under $5.00. Shipping costs still apply to all orders. These Handling Fees do not apply to orders placed with ROES or Photolynx. If you have any questions about our Shipping or Handling Fees, please contact Customer Service.

Faster Turnaround Times
We've shortened the turnaround times on our Acrylic Laser-cut Statues and Magnets, Clingers, and Assembled Albums to two days! To view our full Turnaround Time Chart, click here.

New Products
» Metallic Gallery Wraps
We're excited to announce the launch of our Metallic Gallery Wraps. These Wraps are printed on Kodak Metallic Endura paper, then the emulsion is hand-peeled from the print, mounted to canvas, and wrapped on a wooden frame just like our Canvas Gallery Wrap. These Wraps are backed with black paper and are ready to hang. These products are available in the ROES software.

» New Larger Sizes Available for Gallery Wraps
Our Canvas Gallery Wraps are now available in several new large sizes, up to 36x64. View the new larger sizes and prices in ROES.

» Tickets
We now offer Event Tickets and Ticket Magnets. Tickets and Ticket Magnets are 2"x8" and come in a set of 5. We have templates for ExpressDigital Darkroom available for Sports Tickets, and blank templates if you'd like to use your own designs. Click here for the templates (1.6 MB ZIP file).

» 8x10 Magnets
We now offer 8x10 versions of our popular Photo Magnets. Available in luster, glossy, or metallic. Coming Soon: Metal Prints, Shadow Mounts & New Sports Templates

School and Graduation Borders
We have a new set of templates for ExpressDigital Darkroom for Schools and Gradations. There are three designs included in the collection, and each set contains borders for horizontal and vertical 8x10s, 5x7s, 3.5x5s, wallets, and Memory Mates. These templates are perfect for individual and group shots. Click here (14.8 MB ZIP file) to download them.

Upcoming Trade Shows
For free Expo passes to WPPI in Las Vegas, NV, March 4-11, 2010, click here (just print it out, complete the information, and present at the Expo entrance). We'll be in booth 831, and we'd love to see you there.

We'll also be exhibitors at the state tradeshows for Virginia, North Carolina, and Ohio. The VPPA show will be February 20th & 21st here in Richmond, VA. The PPNC tradeshow will be held in Durham, NC February 27th & 28th. The PPO show will be March 13th & 14th in Dayton, OH. Come by and see us at all of the shows.

Updated Specialty Item Templates
We've recently added some new templates for specialty items for ExpressDigital Darkroom, including our new Tickets. Click here (10.2 MB ZIP file) to make sure you are using the latest set.

ImageQuix- Online Proofing and More
We're excited to announce our partnership with ImageQuix. Both Mac and PC users can now sign up for an account and upload orders using the software. ImageQuix is designed to be your full business solution, with options ranging from low cost online proofing, to high quality websites and efficient marketing capabilities. For more information, click here. To get started and sign up for an ImageQuix account, click here.

Holiday Schedules
We have the complete schedule of holiday closings, production schedule changes, and UPS shipping schedule changes for Thanksgiving, Christmas, and New Years available. We also have a chart of the recommended deadlines to submit your orders so that you and your customers will receive them before Christmas. Click here to view this information.

New Products
» Fun Packs: Our new Fun Packs are perfect for photographers shooting schools as an add-on item. Each double-sided Fun Pack is laminated, and contains the following die-cut items: 1 ruler, 2 bag tags, 2 bookmarks, 3 keychains, and 3 keyfobs. Choose from any of our designs, including: Safari, Beach, Movies, School, Techno, and Winter Holiday, or design your own with our blank template. More designs will be coming soon. These items are available in ExpressDigital Darkroom as well as ROES.
» Photo Stickers: available in ExpressDigital Darkroom and ROES. They are also great for underclass pictures, but are excellent add-ons for any orders. These adhesive-backed stickers come in perforated strips of six that measure 1 1/4" x 1 3/4" each, with 24 stickers per sheet. Choose from any of our designs, including: Safari, Movies, School, Techno, and Winter Holiday, or design your own with our blank template. More designs will be coming soon.
» 5x7 Metallic Photographic Greeting Cards: We now offer both Metallic and Luster 5x7 Photographic Greeting Cards in both ROES and ExpressDigital Darkroom.

Holiday Greeting Cards
For detailed information, please visit our Holiday Cards page. We have over 600 Greeting Card templates to choose from. All of these templates are in ROES for easy viewing and ordering. We also have a collection of 14 designs for our Press Printed Folded Cards in ROES. Each design features several interior and back cover design options so you can mix and match to create a totally personalized creation.

Show These Card Designs to Your Customers: Here you'll find a link to view our collection of card templates. This link does not contain any information or branding for our lab. You can add this link to your website or email it to your customers: http://tinyurl.com/yjk9dwm

You can also download our PDF booklets for web-viewing or for printing that show thumbnails of all the templates. Please note that these PDFs are intended to be used as examples of the templates; any reproduction or redistribution of the card graphics violates copyright agreements and is strictly prohibited.
High res (for print): PDF format (23 MB) - or - Low res (web): PDF format (5.5 MB)

Lower Prices
We've lowered the prices on our Car Flags and several Metallic Print sizes. To view our full Pricing and Services Guide, click here.

2010 Magnetic Dry Erase Board
We have added the 2010 version of our Magnetic Dry Erase Board template to the ROES software, and to the specialty item templates that can be downloaded for ExpressDigital Darkroom here.

Round Ornament Size Change
Our Round Porcelain Ornament's size has changed from 3.375" to 3" in diameter. New templates for this are already in the ROES software and can be downloaded for ExpressDigital Darkroom here. We offer a wide variety of ornaments that are perfect for the upcoming holiday season. To view these items in our Price Guide, click here.

Coming Soon:
Metallic Gallery Wraps & Metal Prints

Updated Specialty Item Templates
We've recently improved and added some new templates for specialty for ExpressDigital Darkroom, so click here to make sure you are using the latest set.

Upcoming Trade Shows
Imaging USA: If you're planning on attending the Imaging USA show in Nashville, TN, January 10-12, 2010 and would like a free Expo pass, click here. We'll be in booth 710 at Imaging USA showcasing our products and services, so stop by and see us!

WPPI: Expo passes for the WPPI show in Las Vegas, NV, March 4-11, 2010, will be available soon.

Check us out on Facebook and Twitter You can now follow us on Facebook and Twitter.

ImageQuix- Online Proofing and More
We're excited to announce our partnership with ImageQuix. Both Mac and PC users can now sign up for an account and upload orders using the software. ImageQuix is designed to be your full business solution, with options ranging from low cost online proofing, to high quality websites and efficient marketing capabilities. For more information, click here.
To get started and sign up for an ImageQuix account, click here.

New Items Now Available

• Silver Frame Ornament - decorative double-sided silver frame ornament available in vertical or horizontal, with white satin ribbon for hanging
• Metallic Magnets - metallic versions of our popular magnets
• Press Printed Posters - now also available in quantities of 5
• 4x6 Metallic Prints
• Pearl Spray - a new addition to our lacquer-based spray lineup. The Pearl Spray provides a semi-gloss finish that looks especially great on luster prints.
• New Press Printed Cards - we have several new Folded Card options available in ROES. All cards are available in sets of 25 on Matte, Art, Linen, or Pearl paper, and include silver-foil-lined white envelopes.
• Folded Cards- we've added 4x5.5 and 5x5 cards in addition to our 5x7 cards
• Flat Cards - we now offer Flat Cards in 4x5.5, 5x5, and 5x7 sizes
• Photographic Business Cards - we now offer 2x3.5" business cards printed on luster, glossy, and metallic paper. The cards can be ordered cut, or on sheets of 10. They're great for Rep or Event Cards since they are available in any quantity.
• Service Strips for School and Group Photographers - Adding to the line of Service Items for School and Group Photographers, we are introducing Service Strips. These adhesive-backed stickers come in perforated strips of six that measure 1.25" x 1.75" each, with 24 stickers per sheet. These items are available in ExpressDigital Darkroom and ROES. Several templates with different image configuration options for ExpressDigital Darkroom are available for download (included in the Specialty Item zip file) Please log in to download the templates. For further information and instructions on how to order these items, please contact Customer Service.

New Items Coming Soon: Fun packs, Stickers, Metal prints, Metallic gallery wraps

New Football and Cheerleading Templates
We have new templates for ExpressDigital Darkroom available on our website for football and cheerleading. Each set contains templates for Memory Mates, Trader Cards, Buttons, Heavy Duty Tote Bags, Mugs, Keychains, and Mousepads.

2010 Sports Calendar Templates for Digital Photo Templates Collection
The 2010 calendar templates for this collection are now available on our website as well. Please log in and visit Resources » Sports & Event Templates to download these templates.

Textured Assembled Album Prints
You can now add any of our Machine Texture Services to your Assembled Album Prints in ROES and ExpressDigital Darkroom. Textured prints add another level of sophistication to your albums, for a truly unique end product. The textures also helps protect the prints from being scanned and reproduced without authorization. Click here to learn more about our Assembled Albums.

ROES Order Confirmation Emails
Each time you submit an order via the ROES software, you will now get a confirmation email when the order is received here at the lab. If you do not receive an email, please contact Customer Service to ensure your order has been received.

ImageQuix - Online Proofing and More
We're excited to announce our partnership with ImageQuix. Both Mac and PC users can now sign up for an account and upload orders using the software. ImageQuix is designed to be your full business solution, with options ranging from low cost online proofing, to high quality websites and efficient marketing capabilities. For more information, click here. To get started and sign up for an ImageQuix account, click here.

Updated Specialty Item Templates and Graphic Background Poster Templates
We've recently added some new templates for specialty items for ExpressDigital Darkroom, so be sure to download the latest set.

You can now follow us on Facebook and Twitter. This is a great way to keep up to date with our newest products, sales, and information.

Labor Day Closing
We will be closed on Monday, September 7th in observance of Labor Day. Orders scheduled to ship out Monday the 7th will ship out Tuesday, September 8th. Orders sent in past cutoff time (7:00 pm EST for Lab Corrected Prints, 11:00 pm EST for all other orders) Thursday, September 3rd will be printed the evening of September 7th and will then follow a normal turnaround time.

Summer Sales Extended: By popular demand, we've extended our Summer Sale through September 8th. Now's the time to get great discounts on some of our most popular products and print sizes:

• Gallery Wraps are 40% off
• Fine Art Inkjet Unstretched Canvas & Watercolor Prints are 50% off
• Popular Print Sizes are 20% off:
  * 4x6 (Direct only 0.14 each after discount)
  * 10x10(Direct only 0.80 each)
  * 11x11(Direct only 1.60 each)
  * 12x12 (Direct only 1.60 each)
  * 11x14(Direct only 1.60 each)
  * 16x20(Direct only 9.60 each)
  * 20x20(Direct only 14.40 each)
  * 20x24(Direct only 14.40 each)
  * 24x30(Direct only 20.40 each)
  * 30x40(Direct only 36.00 each)
  
• All mounting options for 16x20, 20x24, 24x30, and 30x40 print sizes are now 20% off.


New Products
Travel Mugs - white stainless steel, 14 oz. travel mug, available double-sided or with a full-wrap image
Water Bottles - white stainless steel, 20 oz. water bottle, available with a full or half-wrap image
Photo Pen - ballpoint pen with black ink customized with your image
New Porcelain Holiday Ornaments - new round ornament and snowflake ornaments, available single or double-sided, with a golden string for hanging
Aluminum Holiday Ornaments - double-sided rectangular and oval ornaments with brushed aluminum edges, with a red ribbon for hanging. These ornaments look especially impressive with black and white or sepia images, for a retro effect.
Press Printed Posters - 11.25x17 inch posters printed on heavyweight paper, available uncoated or with a gloss coating for added shine and protection
Machine Textured Prints - new Wide Weave Canvas, Pebble, Irish Linen, Linen Weave, and Paintbrush textures add dimension to your mounted and unmounted prints up to 16x20. Also helps protect your prints from being scanned and reproduced without authorization!
Pro-Texture Spray - a new lacquer-based spray, which produces a distinctive, thick finish, similar to our Pebble Machine Texture. Protects prints from scratches and UV damage, while also protecting from being scanned. Great for prints that will be displayed without glass.



Coming Soon for Mid-September: Service Strips for School and Group Photographers, Photo Stickers, Fun Packs, Metallic Gallery Wraps, More Press-Printed products, including Flat Cards, more sizes of our Folded Cards, and Rep/Event Cards, Photographic Business Cards & Metal Prints

New Custom Services
We now have several new custom services available. Let us do the work to save you time and money! Contact Customer Service for more information on pricing and turnaround times for all of these custom services.
• Custom Graphic Background Posters: We now offer Custom Graphic Background Posters as well. If you're interested in different sizes, more than three poses per poster, additional text, graphics, etc. for your posters, this is a great way to totally customize this product. It's perfect for cutting out an entire team individually, adding each of the player's names, and adding the team logo.
• Green Screen Dropout: A new custom service is now available for dropping out images shot on green screen, and replacing the backgrounds. Send us your green screen images and backgrounds, or choose from a variety of backgrounds we offer. To find out more about this service, please contact Customer Service.
• Custom Composite Prints: Have us create a custom composite for your entire group of individuals. Excellent for schools, teams, or any event. These can be customized with many options, including your choice of background color, adding a team or company logo, adding the names of the individuals, etc.


Assembled Albums
Our new Assembled Albums are now available in ROES as well as ExpressDigital Darkroom. These albums can be found in ROES in the catalog called, Assembled Albums. To learn more about them, click here.

New Features on richmondprolab.com
We've added some helpful new features to our website. Once you're logged in, you can now do even more:


• Order Tracking and Billing Information: View tracking and billing information for your order shipments, including your orders from the past year. You're now able to download a CSV file of the information that can be used in Excel, Quickbooks, or any standard accounting application for your records as well.
• Get Shipping Cost Estimates: Our new and improved shipping calculator interfaces with our low negotiated rates from UPS to provide you with an estimate of your order's shipping cost for a variety of shipping methods.
• Update Your Account Information: Your contact information and shipping notification email preferences can now be updated when logged in to our website as well.


ImageQuix- Online Proofing and More
We're excited to announce our partnership with ImageQuix. Both Mac and PC users can now sign up for an account and upload orders using the software. ImageQuix is designed to be your full business solution, with options ranging from low cost online proofing, to high quality websites and efficient marketing capabilities. For more information, click here. To get started and sign up for an ImageQuix account, click here.

Updated Specialty Item Templates and Graphic Background Poster Templates
We've recently added some new templates for specialty items and Graphic Background Posters for ExpressDigital Darkroom, so click here to make sure you are using the latest set.

Check us out on Facebook and Twitter
You can now follow us on Facebook and Twitter. This is a great way to keep up to date with our newest products, sales, and information.

All Gallery Wraps are now 40% off.

Unstretched Canvas Fine Art Inkjet Prints are 50% off.

Fine Art Inkjet Watercolor Prints are also 50% off.

Popular Print Sizes are now 20% off:
* 4x6 (Direct only 0.14 each after discount)
* 10x10(Direct only 0.80 each)
* 11x11(Direct only 1.60 each)
* 12x12 (Direct only 1.60 each)
* 11x14(Direct only 1.60 each)
* 16x20(Direct only 9.60 each)
* 20x20(Direct only 14.40 each)
* 20x24(Direct only 14.40 each)
* 24x30(Direct only 20.40 each)
* 30x40(Direct only 36.00 each)

All mounting options for 16x20, 20x24, 24x30, and 30x40 print sizes are now 20% off.

New Products:
Magnetic Buttons - magnetic versions of our popular 2.5 and 3.5 inch buttons
Large Premium Tote Bag - a larger version (12x18) of our current Premium Tote Bag. Our Premium Tote Bags are great for delivering albums and books in!
Bookmark - 1.25x6 bookmark, available single or double-sided
Hardboard Puzzle (7x10, 30 pieces) - a thicker, durable puzzle with larger pieces
Medium Puzzle - (10.5x13.5, 252 pieces)- a larger version of our current puzzle
5x7 Proof Book - a 5x7 version of our current proof book

Coming in September, we'll be offering Service Strips for School and Group Photographers, Photo Stickers, Travel Mugs, Stainless Steel Water Bottles, New Holiday Ornaments, and Textured Prints.

View more information and get pricing on these new products here.

Assembled Albums
We're proud to announce our new line of albums at amazing prices, which are printed and fully assembled here in just three days. Prints are available in luster or metallic and are mounted 1/16th of an inch from the edge for the look of a flush-mounted album, with added corner protection. These albums are currently available in ExpressDigital Darkroom, and will be available in ROES starting Monday, August 17th.
Wallet Albums - These 2x3 Superior Wallet Albums are perfect for seniors or baby portraits and make great "Brag Books." Available in black or red leather, they hold 20 die-cut wallet prints. There is a template for ExpressDigital Darkroom for these prints, be sure to download and install it by downloading the template here.
Deluxe Mini Albums - Available in 4x6, 5x5, and 5x7 sizes, these albums each hold 20 prints and make excellent proof albums. Each album is made of black leather, and comes with a stylish black presentation box.
Destiny Albums - Perfect for weddings and bridal portraits, these luxurious 8x8, 10x10, and 12x12 albums are available in 12 page (holds 24 prints) or 20 page (holds 40 prints) sizes. These albums are constructed of the highest quality black handmade leather and come ready to deliver with a deluxe black slip-in presentation box.

Image Quix - Online Proofing and More
We're excited to announce our partnership with ImageQuix. Both Mac and PC users can now sign up for an account and upload orders using the software. ImageQuix is designed to be your full business solution, with options ranging from low cost online proofing, to high quality websites and efficient marketing capabilities. For more information, click here. To get started and sign up for an ImageQuix account, click here.

If you are interested in attending a training seminar here in Richmond, VA in September for ImageQuix, please email us at info@rcprolab.com or call Customer Service. The training will cover how to get started with ImageQuix and how to make the most out of what the software has to offer. The date and time for this event will be announced soon.

New Graphic Background Poster Tutorial Videos
If you haven't seen our Graphic Background Posters yet, now's the time to check them out before the fall sports season begins. We extract the subject from your image, and transform it into an eye-catching, professional action poster, customized to match the color of the individual's outfit. Ordering these products in ExpressDigital Darkroom or ROES is easy - click here to watch the new tutorial video for ROES or here for the ExpressDigital video.

Updated Specialty Item Templates
We've recently added some new templates for specialty items for ExpressDigital Darkroom, so be sure to download the latest set.

Check us out on Facebook and Twitter
You can now follow us on Facebook and Twitter. This is a great way to keep up to date with our newest products, sales, and information.

This is a great time to offer specials to your customers and increase your profits! The following items will be included in the sale:

All Gallery Wraps are now 40% off. These popular wraps are available through ROES in over 80 sizes, in two frame depths.

Unstretched Canvas Fine Art Inkjet Prints are 50% off. These are printed on the same high quality Breathing Color canvas and luster sprayed, just like our Gallery Wraps. Our Fine Art Inkjet Prints can be ordered in ROES and ExpressDigital Darkroom.

Fine Art Inkjet Watercolor Prints are also 50% off. These large format ink jet prints are great for displaying artwork, portraits, and any other images. They are printed on the highest quality archival paper, which yields stunning results.

Popular Print Sizes are now 20% off. Order in ExpressDigital Darkroom or ROES. This applies to both Direct and Lab Corrected prints in the following sizes: - 4x6 -10x10 - 11x11 - 12x12 - 11x14 - 16x20 - 20x20 - 20x24 - 24x30 - 30x40

All mounting options for 16x20, 20x24, 24x30, and 30x40 print sizes are now 20% off. Choose from any of our ten types of mounting board. All of our mounting services are available in both ExpressDigital Darkroom and ROES.

Single Output Destinations: Photographers primarily using only one type of output only, like prints, gallery wraps or fine art paper, should follow one of these workflows...

Sports Workflow:

• 1) Capture in JPG with sRGB profile embedded in capture
• 2) Soft proof with our proofing profile and edit files as necessary
• 3) Send to print at lab

Portrait Workflow:

• 1) Capture in RAW
• 2) Edit as necessary using your preferred RAW file editing program
• 3) Convert to JPG, apply sRGB profile upon save
• 4) Soft proof files using our proofing profile and edit as necessary
• 5) Send to print at lab

Printing with Multiple Output Destinations: Photographers who print on more than one media type should soft proof using the appropriate profiles for each media type. Organizing your files will become important as each media will have a different correction based on the profile used. Follow the portrait workflow listed above, however, sort your files into subdirectories to make ordering easier: Naming your files with specific information about media type or profiles will also help organize your files and streamline your workflow.

Capture is the most crucial step in the entire process. Good exposure and accurate white balance have a much greater impact on the final print than good color management. If you do not have a calibrated monitor, you can still stay relatively assured that your images are pretty accurate before sending them to print. It is recommended, however, to order Lab Corrected prints to be sure your prints do look as good as possible.

Controlling exposure will save you hours of work correcting your images if you do have a calibrated monitor, which is the next most important point in the process. While it is possible to calibrate a monitor by eye, it is definitely not recommended. Using a quality calibrator and accompanying software will guarantee accuracy. Remember that it may take a few tries to get a good calibration, though. If the image on your monitor displays differently than your test prints, recalibrate with different settings.

Once you have a calibrated monitor you can effectively soft proof in Photoshop. You will have to download and install our soft proofing profiles from the color management section on our website. When installed, you will be able to select them from the Proof Setup window in Photoshop, remember to choose the Perceptual rendering intent as well. With soft proofing enabled, color correct your images to your liking. Make sure not to convert or assign the soft proofing profile at any point in process. You will want to assign an intermediate profile like sRGB or AdobeRGB (1998) if your image does not already have a profile attached. If the image has another profile attached already, convert it to one of the two aforementioned. When converting, experiment with rendering intents to see how they affect image appearance and choose which looks best to you.

Rendering Intents deal with out-of-gamut colors when converting from a source profile to a destination profile. Remember that printers cannot reproduce the same gamut as computer monitors, so it is necessary to have a way to deal with the out-of-gamut colors. There are four choices when converting these colors:

The Perceptual Intent keeps the overall image appearance similar between source and destination profiles. It accomplishes this by moving both out-of-gamut and in gamut colors to preserve the overall relationships. This is the best option for images with large amounts of out-of-gamut colors.

The Relative Colorimetric Intent only affects out-of-gamut colors and preserves in gamut colors. This choice is good for most images because it will not change in gamut colors.

The last two intents, Absolute Colorimetric and Saturation, are used only in specific situations and not in everyday conversions. Absolute Colorimetric is used primarily for proofing one device on another, different device. Saturation is used when there is little concern for accurate color as it saturates all colors.

Rendering Intents are used whenever a profile is converted, therefore, it is extremely important to choose the appropriate intent otherwise your output may look different than expected. To see whether you have significant areas of out-of-gamut color in your images (in Photoshop), click on View > Gamut Warning (or press Shift + Ctrl + Y). This will shade out-of-gamut colors grey and you can determine whether it will be best to use either the Perceptual or Relative Colorimetric rendering intent.

Assigning profiles applies mostly to opening images that do not already have a profile embedded such as scanned images. If you have an input profile for your scanner you would assign that profile to your image when you open it in Photoshop. Some digital cameras do not attach profiles to images, so you will want to assign an intermediate ÒeditingÓ profile such as sRGB or AdobeRGB(1998). Photoshop does not alter the color numbers that make up the image when assigning a profile to an image. It will keep color numbers the same, which can alter the way the image appears in a different color space. This may seem counterintuitive, but remember that profiles provide actual meaning to color numbers.

Converting to profiles assumes you already have a profile embedded in your image and you want to move to another profile space without altering your imageÕs appearance. When converting profiles, the color numbers that make up your image will most likely change, but it will still look the same in the new color space. To continue the example from above, once you have assigned an input profile to your image, you would use the Convert option to move from your input profile to an intermediate color space.

You can find these options in the following locations: Photoshop CS and earlier: Image > Mode> Convert to ProfileÉ or Assign ProfileÉ Photoshop CS2 and later: Edit> Convert to ProfileÉ or Assign ProfileÉ

It bears repeating that the misapplication of these tools can produce quite undesirable results. Knowledge of how to properly assign and convert profiles is essential to overall color management comprehension.

Colors are combinations of red, green, and blue or cyan, magenta, yellow, and black values. The numbers show how much of each color channel are used to make that color. In a perfect world, these numbers would be reproducible in all formats. However, printers cannot output as wide a gamut as monitors can display. One of the jobs of profiles is to map the relationships between devices like monitors and printers.

Different types of profiles are used for different devices. Scanners and cameras use input profiles; printers and presses use output profiles, and monitors use display profiles. There are also device independent profiles, which will be discussed later.

Output devices have characteristics which must be described accurately Ð this is another job for profiles. For example, if you have two of the exact same printers, most likely they will not produce matching prints from the same file, especially if they are using different inks and paper. In order to make the printers, inks and paper all match, you must profile them. In this case, you would have to print out a set of color targets from special software, measure them with a spectrophotometer, and use more special software to generate a profile. This can be a difficult and tedious process which is why we do it for you.

Scanners use profiles to accurately reproduce printed images as digital images. The profile for a scanner would describe the light source used to illuminate the image while scanning. It is difficult and impractical to profile cameras, so most attach device independent profiles directly to images.

Monitors are much easier to calibrate, refer to the September tip of the month to find out more.

The information gathered from calibrating and profiling describes a deviceÕs gamut, dynamic range, and tonal reproduction characteristics. Gamut is the range of color reproduced, and dynamic range describes the whitest white to the blackest black. Tonal reproduction measures how certain colors shift when reproduced. These characteristics all change when different printers, inks and papers are used; again, this is why profiles are necessary.

Device independent profiles, as their name suggests, are color spaces that do not describe devices. They simply describe color (in other words, they give color meaning to color numbers). AdobeRGB(1998), sRGB, ProPhoto, and CIE Lab are device independent profiles. When attached to an image, they will give accurate representation to the numbers that comprise the image.

There are specific ways profiles must be used in order to achieve accurate color. Be sure to look for the Assigning and Converting Profiles tip next month.

There are many benefits to pre-sizing your images for print. The greatest benefit is that your upload time will be drastically reduced thus freeing up your internet connection more quickly. Also, the risk of transfer errors is diminished. We strongly recommend saving a backup of your original files for future use and resizing copies of the originals for printing.

Resizing files individually can be time intensive, so Photoshop and other programs have integrated batch processing features that can automatically resize groups of images to any specified size. The general rule of thumb is to resize your images to your desired print size at 300dpi. A typical 8x10 at 300dpi saved as a JPG will be 3 to 4 Mb. Our printers are able to produce good quality prints as low as 200dpi, if necessary. Lowering the resolution to 200dpi nearly doubles your potential print size if your native file size isnÕt big enough to make large prints at 300dpi.

Soft proofing relies on having a calibrated monitor. It will do no good to soft proof on an uncalibrated monitor because the display is already inaccurate. It is important to know that soft proofing profiles should not be attached to your images, they are only used for display purposes and not printing.

To set up our soft proofing profile in Photoshop, go to View > Proof Setup > Custom and select RichmondCamera_Softproofing_3-07.icc from the first drop down box labeled Device to Simulate. Set the Rendering Intent to Perceptual, check the Preview box but leave all other boxes unchecked. Click Save and you will able to quickly pull up this setting for future use.

Bring your image into Photoshop and make any necessary edits. Since out of gamut colors cause a shift in image appearance, check the gamut warning by clicking View > Gamut Warning (Shift + Ctrl + Y). This will shade out-of-gamut colors in grey. If no grey appears, your image is ready for print; however, if any grey shows up, you will need to soft proof.

To toggle soft proofing click Ctrl + Y on the keyboard. Your image is displayed using the soft proofing profile, giving you an accurate representation of how your image will appear in print. You may notice some colors shifting when you toggle soft proofing on. If they shift too far from the original image, you will need to color correct the image again with the soft proofing profile on and resave.

Allow the monitor to warm up at least fifteen minutes and run the calibration software in its advanced mode. Follow the instructions included with your calibrator to customize the calibration settings and match your monitor to our printer output. Know that the settings we prescribe should be used as starting points for calibrating your monitor; all monitors display color differently depending on their brand, age, video card, and amount of use. Our recommendations are as follows:

Color Temperature: 6000K
Gamma: PC - 2.2,
Gamma: Mac - 1.8
Luminance: LCD - 115 cd/m2,
CRT - 95 cd/m2

These should be used as starting points; unless you are very lucky, you will most likely find that your monitor will not match your prints with these settings. From here, though, you will know how to correct for color imbalances on your monitor. If the image on your monitor displays darker than your print, you will need to recalibrate with a higher luminance value, or vice versa; likewise, if the image on the monitor is too cool, you will need to set a lower Kelvin temperature to make it warmer, or vice versa. Every time a correction is made, the display must be recalibrated. It may take several calibrations with different settings before the monitor matches the prints.

Once you have an accurate calibration, record the settings in the file name of the monitor profile. Here is an example of how the file name might look:

2-28-2008_Monitor_5800_2.2_90.icc (Date)_(Device)_(Kelvin Temperature)_(Gamma)_(Luminance).icc

Monitors' color rendition tends to drift over time, so make sure to calibrate at least once a month to maintain an accurate display.

To use a white card, take a picture of it in the lighting condition in which you'll be shooting. Set the camera to the custom white balance setting, and it will ask you to choose a picture from the memory card. Select the one with the white card and you're ready to shoot. Each camera has a slighlty different procedure for this, so be sure to consult your Owner's Manual before hand. This one small step will correct many color inaccuracies in final output, freeing a lot of time that could have been spent adjusting the images.

It is important to use a balanced white card, and to replace them about about once a year. Otherwise, the cards can fade and get dirty with use, which can provide an inaccurate reading.