Mondays-Fridays
Customer Service Hours*
*Extended Seasonal Hours 9/7-12/23
Monday-Friday 8:30am – 6:30pm EST
At this time Customer Service is experiencing a higher-than-normal call volume. Please email for the fastest response.
Reach Out
- Richmond Professional Lab
213 West Broad Street
Richmond, Virginia 23220
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Help
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Remote Assistance
1. Contact Customer Service at (800) 262-0515 ext. 105
2. Enter the 9-digit support key
2. Enter the 9-digit support key