INDEPENDENCE DAY HOLIDAY CLOSING JULY 2022
We will be observing the Independence Day holiday on Monday, July 4. Our offices will be closed Monday. Orders scheduled to ship out on Monday, July 4 will ship out on Tuesday, July 5.
Orders sent in past cutoff time (7:00 pm EST for orders containing Lab Corrected prints or products, or Competition Prints, 11:00 pm EST for all other orders) on Sunday, July 3 will be printed Tuesday evening, July 5 and will follow a normal turnaround time after being printed.
No shipments will be shipped or delivered from any shipping carriers on Monday, July 4. Shipments scheduled to be delivered on Monday, July 4 will be delivered on Tuesday, July 5.
We’ll resume normal business hours at 8:30am EST Tuesday, July 5. Contact Customer Service for more information or assistance.
MOVING TO NEW FACILITY – JULY 2022
As we prepare to move to our new facility next month in July, please take note of the following dates we may not be able to receive and process orders: beginning Wednesday evening at 5:30pm EST, July 13 through Sunday, July 17. During those dates we will be physically moving and installing our equipment in the new facility.
Our goal is to keep downtime to a minimum and we anticipate that we’ll be able to receive orders before Sunday, July 17 during the moving process. We will email you as soon as we’re able to receive orders again.
We will not print or ship orders beginning Wednesday evening, July 13, through Saturday, July 16. We will resume our normal production schedule Sunday night, July 17 at 11:00pm EST.
Customer Service will still be available during normal business hours (8:30am-5:30pm EST) via phone and live chat on Thursday, July 14 and Friday, July 15.
Orders scheduled to ship out on Thursday, July 14 or Friday, July 15 will ship out on Monday, July 18. Orders sent in past cutoff time (7:00 pm EST for orders containing Lab Corrected prints or products, or Competition Prints, 11:00 pm EST for all other orders) on Tuesday, July 12, will be printed Sunday evening, July 17 and will follow a normal turnaround time after being printed. No shipments will be shipped for any shipping carriers on Thursday, July 14 or Friday, July 15. We will resume our normal production schedule Sunday evening, July 17.
Orders containing press printed products (i.e. press printed cards, pre-pay envelopes, etc.) may require an additional 1-2 days in-lab during the week of July 18-22 during the moving and setup process.
For more information and assistance, please contact Customer Service.
CURRENT IN-LAB TURNAROUND TIMES
View the most up to date in-lab turnaround time information here on our Production Schedules page.
See how we’re responding to COVID-19 here.