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Current In-Lab Turnaround Times: View our current in-lab turnaround times and production schedule info here.

CLOSINGS & HOLIDAY SCHEDULES

EXTENDED SEASONAL CUSTOMER SERVICE HOURS- SPRING 2026 

Monday, April 13- Friday, June 12 
Mondays-Fridays: 8:30am-6:00pm EST 

We’re here to help! From Monday, April 13 through Friday, June 12, Customer Service will be available from 8:30am-6:00pm EST on Mondays through Fridays.

At least one Customer Service Representative will be available until 6:00pm EST on Mondays through Fridays during this time period. Please email for the fastest response.

 

JUNETEENTH NATIONAL INDEPENDENCE DAY 2026- USPS HOLIDAY

There will be no pickups or deliveries for UPS Mail Innovations or USPS packages on Friday, June 19 in observance of the Juneteenth National Independence Day. Orders scheduled to ship on Friday, June 19 via UPS Mail Innovations or USPS will ship out on Monday, June 22.

UPS will still operate as usual on this day for all Ground, 3 Day Select, 2nd Day Air, and Next Day Air services. Please keep this in mind for any deadlines you might have around this date. View the full list of USPS 2026 Postal Holidays here.

For more information and assistance, please contact Customer Service via email.