CURRENT LAB STATUS
We’re continuing to take precautions for the safety and well-being of our employees and customers. We are still open and fulfilling orders normally at this time. Our production schedule and in-lab turnaround times currently remain unaffected. If anything changes, we’ll let you know as soon as possible. We truly value your continued business and support.
EXTENDED SEASONAL CUSTOMER SERVICE HOURS- FALL 2020
Tuesday, September 8 – Wednesday, December 23
Mondays-Fridays: 8:30am-6:00pm EST
We’re here to help! Now through Wednesday, December 23, Customer Service will be available from 8:30am-6:00pm EST Mondays through Fridays.
At least one Customer Service Representative will be available for phone and email based support until 6:00pm EST Mondays through Fridays during this time period. As always, if you leave a voicemail during business hours, your call will be returned within 30 minutes.
SHIPPING CARRIER UPDATES
View more information and details about any updates for USPS and UPS on their sites:
- USPS: https://about.usps.com/newsroom/service-alerts/
- UPS: https://www.ups.com/us/en/about/news/important-updates.page