EXTENDED SEASONAL CUSTOMER SERVICE HOURS- FALL 2020
Tuesday, September 8 – Wednesday, December 23
Mondays-Fridays: 8:30am-6:00pm EST
We’re here to help! Now through Wednesday, December 23, Customer Service will be available from 8:30am-6:00pm EST Mondays through Fridays.
At least one Customer Service Representative will be available for phone and email based support until 6:00pm EST Mondays through Fridays during this time period. As always, if you leave a voicemail during business hours, your call will be returned within 30 minutes.
COVID-19 UPDATES
See how we’re responding to COVID-19 here.
COLUMBUS DAY 2020, MONDAY, OCTOBER 12- USPS HOLIDAY
Monday, October 12 is Columbus Day, which is a holiday observed by USPS. There will be no pickups or deliveries for USPS packages on Monday, October 12. Orders scheduled to ship on Monday, October 12 via USPS First Class Mail or USPS Priority Mail will ship out on Tuesday, October 13.
UPS will still operate as usual on this day. Please keep this in mind for any deadlines you might have around this date. View the full list of USPS 2020 Postal Holidays here. Contact Customer Service for more information and assistance.
VETERAN’S DAY 2020- USPS HOLIDAY, WEDNESDAY, NOVEMBER 11
Veteran’s Day will be observed by USPS on Wednesday, November 11. There will be no pickups or deliveries for USPS packages on Wednesday, November 11. Orders scheduled to ship on Wednesday, November 11 via USPS First Class Mail or USPS Priority Mail will ship out on Thursday, November 12.
UPS will still operate as usual on this day. Please keep this in mind for any deadlines you might have around this date. View the full list of USPS 2020 Postal Holidays here. Contact Customer Service for more information and assistance.