PRODUCT OFFERINGS

Do you have a sample kit of your products you can send me?

Since we offer such a large variety of products, we don’t have a generic sample kit, but we do offer studio sample discounts on the majority of our products and services. The discounts are available as follows:

50% Off:

– Photographic Prints (Luster and Glossy)

– Fine Art Giclée Prints (Unstretched Canvas, Watercolor)

25% Off:

– All Specialty Items

– Mounting, Spraying, and Texturing Services

– Gallery Wraps

– Assembled Albums

– Proof Books

– Press Printed Products

– Boutique Packaging

– Retouching Services

– Banners

Exempt from Studio Sample Discounts:

– Green Screen Services

– Custom Order Entry Services

– Design Services

– Reorder Forms

– Pre-pay and/or Proof Envelopes

– A La Carte/Bulk Packaging Materials

– Yearbook and Administrative CDs

– Rush Fees

– Shipping Fees

– Digital File Return Services

There is a limit of $500 in total annual discount savings per customer for studio sample orders. For example, an order for studio samples of Gallery Wraps that would originally cost $200 would cost $150 after the 25% studio sample discount is applied, which is a savings of $50. That $50 you saved on the order is deducted from your $500 discount savings limit, so you still have $450 left that can be used for studio sample discounts for the year.

Discounts for studio samples cannot be combined with any other offers, sale prices, or coupons, and do not include shipping costs. To order studio samples, place your order and add an order comment stating that the order should be discounted for studio samples. The price will be adjusted once the order has been received at the lab. Please contact Customer Service for more information.

Is there any limit on the studio sample discount?

Yes, there is a limit of $500 in total annual discount savings per customer for studio sample orders. For example, an order for studio samples of Gallery Wraps that would originally cost $200 would cost $150 after the 25% studio sample discount is applied, which is a savings of $50. That $50 you saved on the order is deducted from your $500 discount savings limit, so you still have $450 left that can be used for studio sample discounts for the year.

Discounts for studio samples cannot be combined with any other offers, sale prices, or coupons, and do not include shipping costs. To order studio samples, place your order and add an order comment stating that the order should be discounted for studio samples. The price will be adjusted once the order has been received at the lab. Please contact Customer Service for more information.

Do you print any extra text (i.e. SAMPLE) on my images for studio samples?

We don’t add anything to your images for studio samples.

Do you offer green screen dropout?

Yes, we offer extensive services for green screen, including over 300 background options. View our Green Screen page or our Price Guide to learn more.

Do you offer die-cut wallets?

Yes, we offer sheets of 4 or 8 die-cut wallets for Direct and Lab Corrected prints for an additional $0.25 per sheet. View them in our Price Guide, and for information on ordering this service, contact Customer Service.

Do you offer greeting cards?

Yes, we offer a variety of greeting cards. We offer over 600 free designs for our photographic cards, which come in 4×8, 4×6 and 5×7 sizes, all of which include envelopes. We also offer flat or folded press printed cards, which are available only in ROES. Press cards are available in any quantity over 25 on Matte, Art, Linen, and Pearl papers, and come with silver-foil-lined envelopes. View our Greeting Card page or our Price Guide for more information and pricing.

Can you print the return addresses on the envelopes in my card orders?

Unfortunately, we don’t currently offer this service, but we may in the future.

What types of albums do you offer?

We offer black faux-leather, assembled albums in sizes ranging from 2×3 to12x12 with luster or glossy photographic prints, all of which have a 3-day in-lab turnaround time. All albums feature prints mounted 1/16 of an inch from the edge of the page, for the look of a flush-mounted album, with added corner protection. For pricing and more information, view our Price Guide.

How are your fine art giclée prints different from your photographic prints?

Our fine art prints are created using a giclée printing process, available on unstretched canvas or watercolor paper. Our photographic prints are printed on traditional silver halide paper, and are available on luster and glossy surfaces. For pricing and more information, view our Price Guide.

What's the largest fine art giclée print you can produce?

We’re able to produce fine art giclée prints up to 41 inches wide by the length of your choice, on watercolor or unstretched canvas paper. For custom-size orders, please contact Customer Service for more information and pricing.

Do you offer stickers or service strips?

We offer 1.25×1.75 stickers and service strips in sheets of 25, available using our designs or with your own. For pricing and turnaround time information, view our Price Guide.

What are sublimation products?

Sublimation products are made by printing your image onto inkjet material and transferring it to the item using heat and pressure. Our production methods for sublimation products provide the highest quality images possible. View all our products in our Price Guide.

Do you offer pre-pay envelopes?

Yes, we can design and/or print pre-pay envelopes. View more information here.

Do you offer image CDs?

Yes, we offer yearbook and administrative CDs for most major school formats. For pricing and turnaround time information, view our Price Guide. For more information and ordering instructions, please contact Customer Service.

You don't offer a product I currently order from another company. Can you?

If you’re looking for an item we don’t currently offer, please contact Customer Service. We’re constantly adding new products and your feedback is important to us!